Shipping policy

SHIPPING POLICY

Carriers

KALENDLY ships worldwide with FedEx, SF Express, DHL, UPS, and EMS. Local couriers may handle final delivery.

Order Processing

Orders take 2-5 business days to process before shipping. During peak seasons or holidays, processing may take up to 10 days. Once an order has entered the shipping process, we cannot change or cancel it. Orders ship on business days only (Monday-Friday).

Tracking

All orders include tracking. You'll receive a tracking number by email once your order is dispatched. Some carriers may take several days to update tracking information. If no updates appear within 5 business days of your shipping confirmation, contact us at support@thekalendly.com

Estimated Delivery Times (processing time not included)

- United States: 7-14 business days
- Canada & Europe: 10-14 business days
- Australia & New Zealand: 10-21 business days
- Mexico, Central & South America: 15-30 business days

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Duties & Taxes

Import duties, taxes, and customs fees may apply depending on your country's laws. These are the responsibility of the recipient. If a shipment is refused and returned, you are responsible for any return and import costs.

Lost, Damaged, or Stolen Packages

KALENDLY is not responsible for lost, stolen, or damaged shipments after the carrier marks them as delivered. If this happens, please file a claim directly with the carrier and contact us at support@thekalendly.com so we can assist where possible.

Wrong Address

Buyers are responsible for entering the correct shipping address. Orders cannot be edited once processing has begun.